Return Policy

At Umgano Online Shopping, we offer the 7 Days Return Policy. Our aim behind this “7 Days Return Policy” is to make you feel confident while shopping from our website. We will ensure that you get a replacement or refund (if applicable) within 4 to 7 days after your return the product.

When can you return a product?

  1. You can return a product if it is incomplete, incorrect, defective or damaged at the time of delivery. In any of these situations, you must contact us within 7 days of receiving the product.
  2. You can return a product if you don’t like it, no longer require it or you have changed your mind. The product shouldn’t be used in any manner.

When you can’t return a product?

  • Once the 7 days return window expires, you can’t return the product despite whatever the reason behind the delay.
  • Some products aren’t eligible for a return if you have changed your mind, no longer needed the product or disliked it.

Whether you get a refund or replacement?

  • If the received product is incorrect or defective, you will get a free replacement within 4 to 7 days.
  • In case, we are out of stock, we will refund your complete payment including the shipping charges.

What if you dislike the product?

As mentioned above, you can return the product within 7 days. In this particular situation, we will deduct the shipping charges since there is no fault at our end.

What are the return conditions?

  1. You need to send the product with original tags, warranty cards if any, original packing. It should contain everything sent to you at the time of delivery.
  2. The product must not be washed or used in any manner.
  3. The manufacturer packaging must be undamaged and return in the same condition. Don’t put any stickers or tape on the box.

How to return a product?

To return a product, you can email or call us to initiate your return request. We will respond to your request as soon as possible.